Lions Services, Inc. ("Lions Services," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.
Lions Services is a non-profit organization that has served people with vision loss in the Charlotte, NC area since 1935. We take the privacy of our clients, donors, volunteers, and website visitors seriously.
1. Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you:
Complete a contact form on our website
Submit a job application or employment inquiry
Make a donation or sponsorship contribution
Sign up for our email newsletter
Register to volunteer or participate in an event
Contact us by phone, email, or in person
This information may include:
Name, email address, phone number
Mailing or physical address
Organization or employer name
Resume and employment history (for job applicants)
Payment information (for donations, processed securely by third-party processors)
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, pages visited, and the date and time of your visit. This information is used to understand how visitors use our site and to improve our web presence.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries, questions, or requests for information
Process job applications and communicate with candidates
Process donations and provide acknowledgment receipts
Send you newsletters, updates, and information about our programs (if you have opted in)
Coordinate volunteer activities and event participation
Improve our website and better understand how visitors interact with it
Comply with legal obligations and protect the rights of Lions Services
3. Information Sharing
Lions Services does not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
Service Providers: We may share information with trusted vendors and service providers who assist us in operating our website, processing donations, managing communications, or other business functions. These providers are contractually obligated to protect your information and use it only as directed by Lions Services.
Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal process, such as a court order or government request.
Protection of Rights: We may share information to protect the safety, rights, or property of Lions Services, our employees, clients, or the public.
With Your Consent: We may share information with your explicit consent for purposes not described in this policy.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us recognize returning visitors and understand website usage patterns.
We may use the following types of cookies:
Essential Cookies: Required for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our site so we can improve it. We may use tools such as Google Analytics for this purpose.
You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our website.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, or destruction. These measures include secure data transmission (HTTPS), access controls, and periodic security reviews.
However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee its absolute security. If you have reason to believe that your interaction with us is no longer secure, please notify us immediately using the contact information below.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete information.
Deletion: You may request that we delete your personal information, subject to certain legal obligations.
Opt-Out of Communications: You may unsubscribe from our newsletter or marketing emails at any time by clicking "unsubscribe" in any email or by contacting us directly.
Do Not Sell: Lions Services does not sell personal information. No opt-out is required for a practice we do not engage in.
To exercise any of these rights, please contact us using the information in Section 10 below.
7. Third-Party Links
Our website may contain links to external websites, including news articles, partner organizations, and resources for people with vision loss. These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children's Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us and we will promptly delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
10. Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: